Rolfe & Wills returns policy
We hope you are very happy with your order, but if for any reason you need to return your order you can do so within 1 month of purchase.
Please don’t destroy or throw away any product and where relevant the external packaging, even if it’s faulty, before you’ve agreed with Rolfe & Wills that doing so won't affect any refund you may be entitled to.
Be aware that you are liable for any diminished value of the product resulting from the handling of the product. While the product is in your ownership you’re responsible for it, this includes, in the context of a return, when the product is in transit back to the Rolfe & Wills.
If an items is damaged during transit to you, we will happily either replace the product or issue you a refund if a replacement isn't available. Photo evidence has to be provided.
Please email me at firstname.lastname@example.org to discuss the return. Return address is: Rolfe & Wills, Garage Studios, Stanley Park, Bristol, BS5 6DT.